COVID19 – JRM Nurse Consultants

With so much fear surrounding COVID-19, many patients are experiencing anxiety and even fear of dying. Some ask for prayer as a source of comfort. In these moments, a nurse’s response can have a profound impact.

In some hospitals, staff may focus more on protocols or personal agendas rather than the patient’s emotional and spiritual needs. A nurse’s own beliefs can also influence how they respond. For example, in a Christian hospital, a nurse who is comfortable with prayer can ask the patient if they would like to pray together. But if a nurse is less religious, they can still offer meaningful support by simply staying present, holding the patient’s hand, and providing a reassuring smile. These small gestures can provide the comfort the patient needs without compromising personal beliefs.

During COVID-19, many staff feel hesitant due to masks, gowns, gloves, and face shields. However, even with these precautions, nurses and healthcare providers can show empathy and care. A warm touch, attentive presence, and compassionate listening can make a huge difference to a fearful patient.

As nurses, we are reminded that care is not only about physical treatment but also emotional and spiritual support. By balancing safety with compassion, we can help patients feel valued, heard, and cared for—especially during challenging times like a pandemic.

Reference:
DeNisco, S. M., & Barker, A. M. (2012). Theory-based advanced nursing practice. Advanced Practice Nursing: Evolving Roles for the Transformation of the Profession (2nd ed., pp. 5–18). [Vital Source Bookshelf].

Our technology has advanced over the years, allowing nurses to manage patient care not only in hospitals but also via telephone and home visits. With the global pandemic, telehealth nursing has become more important than ever.

As an independent nurse consultant, I provide essential medical information to patients and their family caregivers via telephone and telehealth. This requires strong communication skills and the ability to identify concerning signs even from a distance. Telehealth has grown significantly in recent years. According to the American Academy of Ambulatory Care Nursing (AACN), telehealth practice began when RNs were available by phone to ensure patients had access to healthcare, triaging them to the appropriate level of care.

Many people ask what I do for work. I educate and assess my patients about medications, symptoms, and chronic conditions. I ensure they follow up with their primary care doctors or specialists and develop care plans tailored to their needs. I also work with injured workers, navigating treatment and coordinating light-duty work with their employers.

Telehealth nurses allow doctors to monitor patients who cannot visit the office frequently. This team-based approach promotes autonomy, engagement, and active participation in one’s healthcare. Telehealth is especially beneficial pre- and post-surgery, providing guidance, reassurance, and follow-up care for patients during these stressful times.

During emergencies like Hurricane Dorian, preparation is key. I assess patients’ needs for special-needs shelters, create disaster plans, and ensure each patient is safe during and after the event. Telehealth and home visits help maintain continuity of care even in difficult circumstances.

Most of my patients receive both in-person and telehealth visits to keep communication lines open. While COVID-19 has extended my workdays to 16+ hours, 6 days a week, I am grateful to continue providing essential care safely.

Recently, someone left a sign at my door that read: “Praying for healthcare heroes and first responders.” I am honored to be part of the profession supporting patients at home during this pandemic. Every telehealth visit includes COVID-19 guidance, and my patients know they can reach me with any questions.

Today, find a healthcare worker and show your appreciation with a kind word. We are working tirelessly for the health of our country.

(P.S. Pardon the garden—we planned to plant flowers, but COVID-19 has kept us too busy!)

Years of experience in Work Comp, Case Management, Disease Management, Utilization Review and Prior Authorization.

Tag Archives: COVID19

Compassionate Nursing During COVID-19: Providing Comfort and Prayer

Telehealth Nursing: Supporting Patients from Home