Tag Archives: #NursingLeadership

In healthcare, we often see anxiety arise when one department tells another what to do, especially when authority or control comes into question. These moments can quickly create tension and misunderstandings.

One solution I’ve found helpful is simple but powerful: managers should communicate directly with one another before any work begins in another department. When both leaders talk through the plan, they can identify the best time to proceed, avoid conflicts, and ensure the workflow is smooth. This prevents staff from being caught off guard or feeling disrespected.

Too often, situations are addressed reactively — one manager approaching another in frustration after a problem occurs. This only adds to the anxiety and makes collaboration harder. Instead, a proactive conversation can ease emotions and set clear expectations.

I always remind my colleagues: when one department enters another department’s space, they are a guest. Respecting that space fosters trust, reduces stress, and makes teamwork far more effective. In the end, collaboration isn’t about authority — it’s about partnership.

Reference
Miller, K. L., Reeves, S., Zwarenstein, M., Beales, J. D., Kenaszchuk, C., & Conn, L. G. (2008, June 2). Nursing Emotion Work and Interprofessional Collaboration in General Internal Medicine Wards: A Qualitative Study. JAN Original Research, 333–343.